Alamo Complaint - They will get you coming or going
KAILUA-KONA, HAWAII -- I rented a Mazda 3 at the Kona, Hawaii location, thinking I would save money using a Hotwire special deal. I should have listened to the voice in my head saying I would probably regret declining the rather expensive insurance Alamo insisted that I should buy. Sure enough, they didn't inspect the car when I left, then wrote me up for a minor dent that I didn't create and hadn't noticed at any time on my trip. I wouldn't have even noticed something that minor on my own car. A couple of weeks later I got a bill for $778.67. Of course, my insurance company considered that excessive and didn't pay most of it. Not a pleasurable experience, I will absolutely never consider doing business with Alamo again, and will caution people against doing so.