Efaucet.com Complaint - Customer service reps never called back

Review by Service???? on 2011-07-19
Web site is not accurate. Products show in stock even though no longer available. Even though I wanted to spend $1000, customer service reps never called back. I eventually purchased from another company. Forget this company. I have purchase 1,000 of dollars on line, this company was my worst experience ever. I waited days for customer service representative Diane to call me back. Even though I call multiple times no one could help and no called back. Its like the customer service team is out to run your company out of business, I will never be back.
Comments:1 Replies - Latest reply on 2011-07-19
Posted by T on 2011-07-19:
You were actually lucky. The people who have placed orders with this company often seem to end up with more serious complaints.

Count your blessings. It's like how I imagine I may have felt if I never bought a Dell computer...

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