Office Max Complaint - Office Max Max Perks: They make it as difficult as possible to use
Max Perks looks good on the outside, but Office Max makes it so difficult to use that I'm sure plenty of people get disgusted and never use their "perks." For example, if you turn in used printer cartridges, you get $3 credited to your Max Perks for each cartridge. But that credit is not automatically loaded to your Max Perks card. To use it, you have to set up a Max Perks online account and then print out a coupon from that site with your credit on it. Then you take the coupon to the store to use it. If you don't use the entire amount, you have to print out another coupon the next time you want to use it.
So you have to make one trip to the store to turn in your cartridges and another one to use the credit.
I found employees at the store I went to in Columbus, Ohio, very rude and condescending about this program when I asked about it. They looked up my account, but could not tell me how much credit I had or give me the credit I already had accrued previously.
I suggest going to another store for office needs. I know I will.