Comcast Complaint - Rude contract installer
June 9, 2011 @ 2:30 I pulled into my building to park. It was extremely hot and I had the air on with the radio. There was a pickup truck with a Comcast emblem parked horizontally on the side and paid no attention to it. As I pulled in to back into a spot, a guy in the pickup yelled out of his truck. Not knowing what he said, I turned off my radio and rolled my window down and said "Excuse me. I didn't hear what you said." He said yes I did and proceeded to call me an A--hole. I parked the car and then the man pulled in front of my car. As I got out, he threw a cup @ me. I told him I would have his job and walked towards the building. He then backed up, moved the truck and proceeded to throw a small box at me. When I called the police they told me without a license plate or a name, I couldn't make a report. I went down to the Comcast office on the corner and filled out a complaint. I went to my dentist appointment and got a call from the manager of the place that hired this man. The next morning I got a call from the manager of this company and later on a call from the head of Comcast security. All said that either no one was working at the building or they would check into it. Long story short, I filled out a police report because the head of security of Comcast never told me she couldn't release the info. to me. (This after I had told her I needed it for a police report.) Just found out today from the investigator, the report that Comcast made out was dated May 31, 2011 and the guy never came in and was interviewed on the phone. I couldn't have identified him because the confrontation only lasted 2-3 minutes. He acknowledged he was there but in May. All of a sudden, I find out he's on disability since June 10, 2011. Funny, isn't it? I plan on contacting the CEO of Comcast for at least an apology.
Thank God I don't have Comcast!