Lowe's Complaint - Lowes Appliance Repair - Terrible!!
A few years ago we purchased one of the new style front loading machines. A few weeks ago, it started throwing a error code and shut down. Eventually it would not run at all, just show the error code.
We purchased the extended Protection Plan. Called the #, scheduled a service call. 10 days out! The guy shows up, sees the error code, looks at the manual and says it is a bad switch. I already new that! I could have told him the code on the phone and could have shown up with the part! Says he has to order the part, and return when he gets it.
I'M still waiting!!!!!!
After calling 4 different departments at Lowes, I finally get some one who could help me. She tells me the part is on back order, and they are unsure when it would come in!! Thanks for keeping me informed!!!
This is a simple little switch, could have fixed it myself. Lowes "Extended Protection Plan" is a big joke and waste of time!