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Sirius Satellite Radio Complaint - Intermittent service - account # 00180002, name Corinne Watson
account # 00180002, name Corinne Watson - Complaint
223 MANHATTAN,AVE. OAK RIDGE , TENNESSEE -- I have installed from the factory, unit 00180002 in a 2011 Mercury Mariner Hybrid, bought it new, It was initially set up by a sales representative at Ted Russel Ford in Knoxville Tn. After the free trail period, we were billed, @ 129. bucks for a years renewal. Twice since then I have been back to the dealership to have it re-installed. When I call or the dealer calls this number 1-866-584-7474, you are talking to some one different every time, and they aren't to smart. Mostly Canadians. I paid for a years subscription and have enjoyed @2 months since my renewal check was cashed 4/25/2011. The car has not been worked on nothing has changed electrically. I am completely dissatisfied with it. I refuse to continue the hassle. I am canceling out. you have a very poor system, for modern day electronics .
Comments:
Posted by seapopey223 on 2011-07-21:
I have a letter from Joe Zarella Chief Service Officer Sirius XM radio. There's no address on his letter , not one of the E-Mail address on his flier works . Not even that 1-866-564-7474
Posted by Whiteduck on 2011-07-22:
Maybe it's a problem with the car? I have XM/Sirius in my Honda and it works great. Hybrids are pretty new tech and there's always problems with new tech.
Just a thought.
Just a thought.
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