Parkview RV Center Complaint - Won't Return My Money And Won't Take Or Return My Calls.
SMYRNA, DELAWARE -- On Friday, May 13th, PARKVIEW RV asked for a deposit to hold really good price on an RV they knew we weren't sure we wanted. It was a new 2010 and the 2012 models had just come out which is why the price was go good. We foolishly gave them a deposit. This happened at a promotional location so they were not able to give us any paperwork because they "didn't have a copier" nor did they give us a credit card receipt. Bigger mistake. We should have cancelled immediately but they wouldn’t give us the special price. All they gave us was a different year brochure for that RV and the salesman's business card. They were going to mail stuff to us on Monday – they never did. The next day, we decided against purchasing it. We called and cancelled Monday morning. The salesman returned our call and confirmed the cancellation of our deal. The unit was sold to someone else.
Not only will they not return our deposit, they will not respond to us. The salesman returned my first call and said he would take care of it and get back to us. Since then, no one will take our calls or return our calls. After badgering the receptionist again, which I don’t like to do because she has nothing to do with this, she finally forced someone to take my call. The sales manager was arrogant and rude. In talking with him, he had read my letter and gotten my phone messages. He finally said he would speak with the salesman and get back to me.
Neither of them have called me back.
I’ve filed a dispute with my credit card company but that seems to be in limbo. Parkview is probably not responding to them either.
PARKVIEW RV will not refund our money nor will they take or return our phone calls.