Best Buy Complaint - Best Buy preys off customers
LEXINGTON, KENTUCKY -- I used to like going to Best Buy, we purchased a few high-ticket items there in the past. But when I moved to a new city, I didn't think they had a Best Buy. However, a few months later I ran across one when out on an errand. I stopped by and looked around and bought the only thing I really needed, which was a pack of blank DVDs. I picked out a small pack for $5.99 and went to check out. In line, I found I didn't have enough money to cover the price, so I paid with my debit card. The cashier asked if I wanted a free copy of a magazine, FIRST MISTAKE! I thought she ment she had a magazine there to get me a free copy. But what she didn't tell me was that while she was ringing up my credit card she was forwarding the information to a magazine company. She put a stack of pamphlets in my bag and told me I would recieve my free issues in the mail. I was rather disturbed by this and when I got to my car, I began sorting through the pamphlets. I noticed the typical scheme that if I didn't call to cancel the magazines, they would begin charging me after the first few issues from the card I had just used to pay for the DVDs. I was incensed. I had never been told that they were forwarding my personal information and authority to charge my card to some company without explaining any of it. I immediatly began trying to cancle my subscription, and it took me nearly a week to do it. I will not be rewarding my frequent business to a Best Buy again. I have gone one time since then, because I needed something I couldn't find elsewhere, and my only advice is that if you just HAVE to go, pay with cash.
Also, I filled out their "satisfaction survey", which I think is only a way to get your email so they can spam it with random offers.
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