AHS Complaint - Reair of Regrigerator was not so hot
CARROLL,, IOWA -- Called for a covered repair - defrost cycle was not working and freezer was freezing up. Repair company came, took the $60.00 co pay and proceeded to make mess in the kitchen, broke the water fitration system while dismantling systems to get to thermostat.
Turns out AHS had to send a second repar guy to fix this guy's mistakes - put thermostat in wrong and put other systems back wrong. In addition, first guy would not make good on the filtration system he broke and it was not a "covered" item with AHS. They also would not stand by the tech that they provided. For me to fix the water filter cost me $300.00. So why do I have home warranty service it it ends up costing me money?
On a more basic issue, any firm which does nto stand behind their prodcut or services is not a reputable comany.