Newport News Complaint - Thank God I'm Not Alone In This
I swear this whole ordeal has taken months off my life. I too have returned items back in Feb. (2011) and have gotten such a run around I thought I was in a bad movie. Two different times after being told my refund was absolutely in the works I let the invoice sit and then was forced into making last minute phone payments to save my credit at the tune of 10.00 each. Last month I didn't make the payment after learning
they declared bankruptcy and have now been charged a 25.00 late fee. So now I have the original 90.00 return plus 5 months of finance charges, 20.00 in phone pymt. fees & a 25.00 late charge. I will never forgive myself if I pay them so let them turn me over to collections or whatever they do because this is highway robbery!