Dick's Sporting Goods Complaint - Buyer Beware at Dick's
We bough a camp stove at the Pleasant Prairie, WI Dick's, and discovered that we had a defective unit. The flame wouldn't adjust, although it was supposed to be fully adjustable. We brought it back to Dick's and asked for an even exchange for another unit, but were told they would not help us because it had been "used". How were we supposed to find out it didn't work without "using" it? The young manager had no answer, but still would not let us exchange it for one that worked properly.