Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

Philips Electronics North America Complaint - When You're Told of a Design Flaw, LISTEN! - Indoor Amplified Antenna [MANT510} 50 dB boost

Indoor Amplified Antenna [MANT510} 50 dB boost - Complaint
Review by Transmorph on 2011-07-26
I bought this because it's the strongest I can find, and I need that. But it has a design flaw: the orifice where you plug in the coaxial cable tends to fall out. Once it does, it CANNOT be put back in; even if it could, there's no guarantee it's making the necessary contact.

I returned one unit to the store when this part fell out immediately. I threw out two other units that failed later. I notified Philips, even sent them the loose part, and:

-- they did not thank me for my valuable advice.
-- they did not replace the two failed units.
-- they did not keep me informed of what (if any) steps were being taken to correct the design flaw,
-- they did not get back to me at all!

This is unacceptable. I will not buy any more of these units until the design flaw is fixed. I'll miss a lot of TV here in the sticks, but I refuse to pay for satellite or cable. I want a signal booster that won't fail on me-- is that too much to ask?
Comments:
Posted by trmn8r on 2011-07-26:
I just read reviews on this thing on Amazon. The negative ones are very negative, such as it is a poorly made piece of junk. I think you should look for another one - maybe you can find one that has decent reviews. Good luck.
Posted by GenuineNerd on 2011-07-26:
I presently use an RCA amplified antenna on a set I use in the kitchen. Maybe try an RCA antenna next time, if you ended up with a number of bad Philips antennas.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Philips Electronics North America:
Overall Rating:StarHalf starEmpty starEmpty star