America's Inn & Suites Auburn, MI Complaint - Cheap! Cheap!!
AUBURN, MICHIGAN -- This motel lists an indoor pool and a jacuzzi which were factors in our choosing it for our weekend. When we arrived and requested to be shown the facilities, we were told that they were NOT turned on. The person in charge said it would take hours to heat up the jacuzzi. He did turn on the jacuzzi for us for one of the nights we were there and let us use it for an hour.
The pool remained cold and we were unable to use it. We expected our room to receive maid service Saturday while we were out. Upon our return, we found the beds unmade and no clean towels! When I inquired about this I was told I did not request maid service!! There were several doors on the sides open to the outside which had signs saying they would be locked but they would NOT even close tight! The Continental breakfast left a lot to be desired! A very disappointing weekend!!