Appliance Smart Complaint - Poor customer service

Review by tonymc821 on 2011-07-27
COLUMBUS, OHIO -- We have purchased appliances from Appliance Mart for the past 5 years for my construction business without any problems. UNTIL last year when we had delivery of 3 appliances. The delivery men indented our New Cherry Oak floors with TWO Large long deep scrapes about 3 feet long across the floor. That condo was being sold and we had to resource the floor the day before the signing of papers.

It cost us extra time, money and headache to get to done within a specific timeframe. The deliverymen wrote a report to notify the office on Sawmill where we purchased all the items. The delivery department agreed to reimburse us for the extra expenses we had occurred. We are still waiting after dozens of calls to multiple people and still not response.

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