SuperShuttle Complaint - Horrible Service
ORANGE COUNTY, CALIFORNIA -- In January I planned a trip to California to take my sister for her 18th birthday to Disneyland. When I made the plans with Disney they had already set me up for Super Shuttle to take me to my hotel. I thought it would be nice and safe because it was set up by Disneyland. When I got to the shuttle the driver was very rude, my sister and I had to sit in the shuttle for at least 30mins. While the driver waited outside trying to get more people to use the shuttle. While we waited we watched two other Super Shuttles come and leave the airport. Once it was full enough for him the driver took us on an hour long drive to drop a guy(last person on the shuttle) off at his house. Ironically me and my sister were the last to be dropped off. The whole car ride was very scary. The driver was a horrible driver and when on the freeway the shuttle shook. I will never use Super Shuttle again. I would rather use a taxi. The shuttle going back to the airport wasn't as bad but it was because it was 5:30am and it was only us and one other guy that was also going to the airport. I would recommend finding a different shuttle company. Super Shuttle is very unprofessional!
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