Ashley Furniture Complaint - Constant Postponement Of Order
HUNTSVILLE, ALABAMA -- Ashley Furniture of Huntsville, Alabama keeps postponing the shipment date of my order. The salesman will not return my calls. I have contacted the customer service department who the last contact said we don't see it in our system. However, we will call you back to let you know the status. That call did not materialize like all the others from the salesman. I did call the customer service last week,. yet again. This response says we are hoping that it will be here by the first of September. I placed the order in early June with the assurance from the salesman it would definitely arrive in July.
Beware, they are extremely poor in contacting and returning calls. The worst experience I have ever had in making a purchase.