Budget Pet Care Complaint - You wont get any money out of them!!
I placed an order with Budget petcare, when I called them I week later they told me my order had not been shipped for 6 days!! due to 'technical difficulties', I was told 7 - 14 business day, so I called back then, saying my order still hadn't got here. They told my it could take up to 28 business days from the date it was shipped FUNNY HOW THEY DIDN'T SHIP IT FOR A WEEK AFTER IT WAS ORDERED!
So I called them on my 28th business day, and was told I'd get a refunded AND THAT THEY WOULD DO IT IN 3 - 5 business days, NOTHING HAPPENED, I called my bank, they said I claim my money back through them which was a relief, I NOW HAVE MY MONEY BACK THANKS TO CHASE BANK
*****important all other customers please read*****
Your bank can claim your money back through the Budget Pet Care, but they can only do it from 2 months from when the order was placed, so if id of waited much longer I would not of been able to get my money back.
***My bank said this is a really common for companies to do, promise a refund then keep changing the date so they get passed their 2 months, and you can't get your money back. So if your owed money by Budget Pet Care then call your card company TODAY because I promise you you won't be getting your money back from Budget Pet Care!!!