Qwest Complaint - Qwest - Notorious for False Advertising - Internet and phone service
Internet and phone service - Complaint
Qwest is the worst company for service and customer service on the planet. I have been with them for 18 years because I have no other provider. They are notorious for false advertising. They will sign you up for a program touting it is "price for Life" and when your bill comes, it is not what they told you. I lose my dial tone almost once a week and sometimes have to wait hours for it to come back. When I call them, they try to blame it on my internal systems and tell me they will charge $85 to come out. Why are they charging me when their system is broke? They won't let you speak to a supervisor ever.
I am sure it is because they are fielding so many complaints because their company and service suck!!!!! AVOID THEM AT ALL COST.