Burger King Complaint - Burger King - Restaurant
My receipt from a recent BK purchase indicated that I could get a free Whopper if I respond to an online survey and purchase a small drink and fries at regular price. When I tried to do the survey, BK's website stated that the 30-day survey cycle is completed and that I would have to wait for the next 30-day cycle. The problem is that it says on the receipt that the survey has to be taken within 48 hours. I mentioned it offhand to a friend of mine who manages a BK in a different State, and she said that for several months now BK has been using the surveys to bait customers and then fails to honor the receipts by claiming that the survey cycle is completed. She didn't know how widespread it is, but she said she's been getting customer complaints and BK blows her off. If you plan to buy food at BK only because you think you'll get a freebie for entering the survey, you might not want to waste your time and money. For the same amount of money, you can get real food at 100 or more different restaurants.