Caribbean Airline Complaint - Security Check Before You Board The Aircraft
July 26th, boarded Caribbean Airlines at Piarco POS. A security person, (I was one of the last ones to board the aircraft) she pulled me aside and said in a firm, arrogant manner, place your bag on the table, open the zips, take off your shoes. I placed my computer bag on the table and open the zips of the bag. She looked at my computer and said "what is this" I said what do you think? She said in a nasty voice, place the computer on the table and start the computer ... she had a smile on her face and proceeded to take me a short distance... with my computer in hand walked me over to an outlet and started the computer. Her manner in handling me for a security check was the wrong approach. She made me feel that I was a crook and was certain that I was carrying something she was looking for. This is not the kind of behavior security personnel she exhibit. I asked for her name and she went over to a gentleman and spoke to him, he came over and said, she is doing her job...he should also be trained to understand that this is not the way security personnel should behave.
The flight was delayed and it was after 1 am in the morning and this kind of behavior with the security people is not acceptable. THEY SHOULD BE TRAINED FOR SENSITIVITY AND NOT BE SO RUDE IN HANDLING PASSANGERS.