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NAVER Collection Complaint - NAVER Collection

Review by peter h on 2011-07-29
We have bad experience with Gramrode and Naver Collection Furniture and especially their dining table Tiger Naver Collection. On our table the laminate surface is not easy to keep nice and it's uneven. There are small dents in the surface and it is clearly visible against the light.

Our furniture dealer agreed with us that there is something wrong with the table and sent it back to Gramrode Furniture Factory, which then simply dismissed the complaint. The justification from Gramrode was that "nothing is perfect".

The truth is that even our old dining table from Ikea had an almost perfectly smooth surface without bumps, and it was much easier to keep tidy. Therefore, we feel poorly treated and can not recommend Gramrode, although the design is good.
Comments:1 Replies - Latest reply on 2011-07-29
Posted by madconsumer on 2011-07-29:
you can expect to have quality products. hopefully you have some other course of action planned on this table.

very helpful review!

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