Al Sera of Grand Blanc, Michigan Complaint - Al Sera of Grand Blanc auto sales

Review by northernfolks1 on 2011-07-29
Our father turned in his lease at Al Sera of Grand Blanc last month, his vehicle was a Pontiac G6 with less than 14,000 miles and the only thing that was wrong was a bent rim. Our father is a General Motors retiree and is 87 years old. He no longer can drive, and Al Sera charged him over $300.00 for a bent rim. Dad put a new tire on that rim. Shame on this dealership!!!!!!!!!!! Dad was so proud because he knew this vehicle was in great shape with very few miles. Al Sera needs to correct this situation and not charge Dad.
Comments:5 Replies - Latest reply on 2011-07-30
Posted by Skye on 2011-07-29:
But he didn't return the car in the same condition he received it, is what the charge for the bent rim is all about.

Sorry, but that's just how it is when you lease.
Posted by redmx3racer on 2011-07-30:
Posted by saj80 on 2011-07-30:
I wouldn't purchase a vehicle with a bent rim, and would expect it to be fixed prior to purchase. If your father hit something that bent the rim, he is responsible for the cost of repair/replacement, and $350 sounds about right for a new factory rim.
Posted by biomajor on 2011-07-30:
I have a bent rim-just found out about it yesterday and when it comes in, it will be 150 for the part, plus labor, and that isn't a dealer part, but an aftermarket part to match the others that were on the car when I bought it.
Posted by T on 2011-07-30:
$300 sounds about right, give or take. The wheels on my car are around $180, throw in dealer labor, lease penalty or whatever.

Dad owes something, regardless of where he worked previously.

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