Inuit Payment Solutions (Formerly ECHO Inc) Complaint - Intuit Sticks - Credit card processing

Review by mumm_greg5 on 2011-07-29
Avoid Intuit at all costs. They have poor service and they appear to be very very shady.
After Intuit Payment Solutions charged me for some contrived fee, I spent weeks trying to get hold of someone. Every phone call to customer service led to a unending hold time. No email addresses were available for support either. Finally I found a small textbox on a website to enter my concern. An employee called me and agreed to withdraw the odd fee, yet, it appeared on my next bill anyway and everyone I talk with stonewalls me or gives me an obviously prepared sales speech about how "small the fee is" and "it's a one time fee"--like I'm supposed to thank them for charging me unauthorized amounts.

Bad service, dishonest. Move on to another company.

I would never consider doing business with these people.

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