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Lowes Home Improvement Center - Wheeling, West Virginia Complaint - Refrigerator Delivery

Review by ajg48027 on 2011-07-30
I purchased arefrigator at lowes' in whg. wva. 26003 on 7/16/11 paid it in full with check. I was to be deliverd on the following Saturday. WELL, THEY BROUGHT A DAMAGED ONE AND THOUGHT WE WOULD TAKE BUT, we didn't except it. so, they called later and said they found one at another store. Thye brought that one down and put it in the spot where we wanted it. but, something didn't look right. I notice the door wasn't shuting all the way shut. so, I called Lowes' and they called arepair man to look at it as soon as he took one look at it he said he knew what was wrong with it. He said it had been droppped a few times. So, here we go again, they were to deliver another one on 7/30/11 Ihad to callthem to see when they were going to be here because, they didn't bother to call us. Here the reply I got just a few short hours ago. The one we were going to deliver to you is DAMAGED!!!!!! Do you believed this. another one!!!! Now I'm not going to get one till 8/6/11 If this one should be damaged I'll never buy anything there again............. Very upset with Lowes' ............ andrea kaufman &scott kaufman
Comments:1 Replies - Latest reply on 2011-08-01
Posted by Alain on 2011-08-01:
Very sloppy on the part of Lowes. Be sure and give them some feedback via their website, lowes.com or call (800) 445-6937. Also, Please Remove Your Full Name from this review as this is a public website. It is never a good idea to post your full name as this invites spam and other problems.

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