Spirit Airline Complaint - Unaccompanied Minor Fraud
On July 25 our 11yr old grandaughter flew from fortLauderdale to Chicago to visit. When booking the flight I saw an unaccompanied minor fee The fee for the flight was 200.00 and the web said to look at policy for unaccompanied minor. I looked under spirit airline unaccompanied minor policy and it said in black and white 40.00 each way. When my soninlaw took her to the airport in FortLauderdale they made him pay 100.00 dollars for the unaccompanied minor fee and was told that another 100.00 would have to be paid when she returns. 200.00 for the flight and another 200.00 fee for an unaccompanied minor. to my way of thinking this is fraud. I'm so sick of being scammed by these SO CALLED REPUTABLE COMPANIES. When I called customer service The person FROM INDIA found the website I referred to that said the fee for the unaccompanied minor was 40.00 each way. She then said sorry the site is wrong...ha ha to bad so sad FRAUD FRAUD. We have 12 grandchildren and 58 flying family members.. word is out NEVER AGAIN SPIRIT>!!!!