Lowes Complaint - Refuses to honor warranty
We had carpet installed by Lowes 5 years ago and have had many issues with it over that time. The carpet has buckeled previously and has done so again. Even though I have warranty papers in hand covering installation labor for the life of the carpet (25yrs) they now refuse to honor that warranty, stateing that carpet buckling is, and I quote, just the nature of the beast!!!!! I also have been told that the fiber shedding we experience to this day is the fault of our vacuum cleaner, NOW GET THIS, it is to powerfull!!!! It goes without saying that Lowes will not be getting anymore of my business.