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CRS Marbel & Granite Complaint - Disloyal And Horrible Customer Services

Review by kjnaturalstone3 on 2011-08-03
Good Afternoon Triangle Area. We've had the worst experience and customer service with this company (CRS MARBEL & GRANITE 8004 Winchester Drive, Raleigh, NC 27612). Fabricators DO NOT send your customers to CRS they are giving your customers to other fabricators; This has happened to us just recently with our customer (Mrs. Minnie, her last will remain confidential.) This situation just happened today. We sent them OUR customer and CRS without a care in the world gave our hard work to someone else. (CRS stated that the other fabricator that he gave my client to, was his "friend" very poor job Sonni) Very unprofessional on their behalf. We are making this complaint so other fabricators will keep an eye open.

Thank you CRS MARBLE & GRANITE for your INAPPROPRIATE behavior and very UNPROFESSIONAL job!
Comments:1 Replies - Latest reply on 2011-08-03
Posted by Slimjim on 2011-08-03:
Why did they give away the work? Was the job beyond their comfort level? I agree though, they shouldn't be passing off referrals. It's bad form for sure. In fact, they should be embracing them and making some money for themselves.

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