Federal Express Corporation Complaint - Useless-- why not use USPS Priority Mail
OAKLAND, CALIFORNIA -- I have had so many fouled up deliveries with FedEx. This is just the most recent typical disaster:
Wednesday-- attempted delivery, nobody home, but FedEx driver did not leave a tag or message
Thursday-- 2nd attempt, nobody home, left no tag, but phone message saying sorry I ran out of tags but call the 800 number for more information about your package
Friday-- I call FedEx 800 number and ask package to be left on porch if nobody home. Sure, they say, no problem. By 6:30pm package has not arrived so I call 800 number again and they say they attempted delivery in the afternoon but nobody home, they don't know why package was not left on porch as requested, and sorry, they can't do anything about it. I insist the package be delivered tonight. When it arrives after 9pm I find out about the first Wednesday attempt, and that the package was going to be sent back, is marked "Last Attempt."
Why bother with FedEx? Why pay the extra money? Seems like USPS is more reliable. Every time I get a package sent through them I have to make a bunch of phone calls and be really insistent with their customer service just to get my package 3 days late.