AOL Complaint - Services
Have been with AOL 20 years...Should have left long ago....They are automatically charging me every January Over $200....It is my fault, I have been too busy to change, but I will...It would be unthinkable for AOL to say "you are over paying".... Because I am busy (I am thankful considering what a mess this country is in and soooo many people are hurting) I wish to get on line and do the needed things, especially stock wise, and get on with business...Well as most people know, that is not the case with AOL and many times need to go else where to get my info.... This week AOL has taken another step backwards on their finance page...Get someone with a portfolio to design this page, please....At least the last page I was able to set up and follow...It seems that the case is when "we" get settled in, it's time to change for the sake of changing...Why is the chart for % change to S&P locked in??? Chart--- today or any period - price, vol, time is important... Quit asking me for update on id...That's an excuse for inability to get thru....People are telling me to get away from AOL, I'm always complaining about it.... I am babbling...I need to get back to work, but will get time to change.....
I hope for a response ... You should be able to get something out of this complaint. I hope.
I JUST COMPLAINED ABOUT AOL FINANCE PAGE AND A COUPLE OTHER THINGS THAT FRUSTRATE ME ALMOST DAILY ABOUT AOL....I LEFT AND CAME BACK TO OFFICE TO CHECK SOMETHING AND AGAIN THEY NEEDED TO PUT ME THRU THAT REGIME OF CHECKING THE ID THING....JUST LIKE A SLAP ON THE HANDS FOR COMPLAINING.....WHEN ARE THE PRICES GOING TO CHANGE ON THE STOCKS ON THIS NEW PAGE...THAT'S ALRIGHT, I WENT TO ANOTHER SOURCE......WILL GET RID OF AOL SOON, I HOPE
I KNOW PEOPLE OUT THERE ARE SAYING JUST GET RID OF THEM THEN YOU DON'T HAVE TO COMPLAIN....PROBLEM IS I NEED TO FIND OUT HOW TO DO IT......CALL, GOTTA GO