Acer Complaint - Acer Lap Tops
Complaint
Review by jwmw1878 on 2011-08-05
I purchased an Acer in mid 2009. I've had probs from the beginning, yes, of all places, WALMART. They wouldn't take it back, I had pho number where to send it, paid that price, then described the probs, it would just go dead, finally they put in a new mother board, got that back, seemed ok, it was a place in Temple, Texas by the way....just in case someone wants to know...then, the back light went out, by then the warranty was out, had to pay dearly to get that fixed. But after that, the cursor ''floats". What I mean, in typing to someone, the cursor all of a sudden, jumps to where it wants to, I have to back up, delete where it went, start my letter again, AGAIN, AGAIN, to where I won't even use it. Why in the world didn't I check those computers from the beginning. It's a ASPIRE 5315-2326. When we travel, it's good to keep up with folks, but when typing, it where I get so friggin' mad, I just give up.
All other things, such as the DVD player, etc, seems ok, but don't use it that much. It's mainly for wife doing genealogy when we are traveling. It's the worse I've ever seen. My home computer, a Sony, I've had it since 2001 and had only a few problems, generally just from use. Sorry I ever bought this and spent so much money on it. VERY DISAPPOINTED.
J in North East Texas
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