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AnnTaylor Stores Corporation Informative - Sales Staff is Rude, Arrogant and Incompetent - Clothing
Clothing
RALEIGH, NORTH CAROLINA -- The sales staff and manager would not give me full refund with the receipts given, they would not honor the full return because they would not take the time or could not understand basic math or maybe reading. The receipts clearly indicated what the refund should be but all the staff and manager ganged up on me telling me I was wrong and refused to give me full refund. I had to drive across town to another Ann Taylor store the same day to get the full refund that should have been done to begin with. The staff is so arrogant, so rude, and condescending but they ended up to be wrong and I was right.
Comments:
Posted by madconsumer on 2011-08-05:
very helpful review!
Posted by Venice09 on 2011-08-05:
What reason did they give for not issuing a full refund?
Posted by madconsumer on 2011-08-06:
the second store gave the full refund. the first store had to have some issues in management.
Posted by Venice09 on 2011-08-06:
Not necessarily. It would be helpful to know the reason a refund was denied.
Posted by jktshff1 on 2011-08-06:
The reason the refund was denied is critical here. Being denied at one store and refunded at another in the same local indicates possibly miscommunication at the first or good customer service at the 2nd.
Posted by madconsumer on 2011-08-06:
the refund was not denied at the second store.
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