Namelabels.com Complaint - Namelabels.com incompetence
I ordered iron on name labels for my grandson's clothes (he's going to camp this coming Tuesday) over a month ago. When they hadn't arrived two weeks later, I called and was told there was some sort of shipping problem in Canada (the company is in Toronto) but they were on their way now. When I called a week or so later, they said they would ship a second batch. When I called yesterday, they said they would ship overnight by UPS, at a cost to me of $112 (for $9.00 worth of labels) and that I would have them today by noon. It's noon. I just talked to UPS. Namelabels specified delivery by noon the next WORKING DAY. That's Monday. Unbelievable incompetence.