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Walmart Sherman tx 75090 Complaint - About Wal mart in Sherman tx 75090

Review by keijones084 on 2011-08-07
I was at Walmart in sherman tx on Friday between 5:45 and 6:15. Apparently the loss prevention guy hand been watching me since I walked in so when I got ready to check out I went through self check and rung up every item I have because I don't steal I was raise better than that not all African American steal. The CSM was standing by the cashier at self check watching me ring up everything. The CSM then run after me as I'm walkin outside saying hey can I check your recipit and I asked why and handed it to her and kept askin why she said I'm doing what I was told to do. I said who told you to run after me and check my receipt I don't steal I work hard for mine. Then she calls loss prevention out talking about it's and argument. I wasn't I jus wanted to know why I was gettin embarrasssed when I've done nothing Wong and I shop in Walmart all the time. Nothing or solve still haven't heard as to why she ran after me like am idiot. Today I went in to pick you my medication from the pharmacy when I walk in she get on the walkie talkie and I guess call for management and they watched me through the whole store and also followed ms outside. Yes I'm very upset and wish something could and would be done. It's so embarssing to b chased out the door for nothin and you have all these people watching. Once again I work hard for the things I won't. And shouldn't have to be followed sprung when I go inside Walmart. Please help
Comments:17 Replies - Latest reply on 2011-08-07
Posted by Skye on 2011-08-07:
Contact corporate, and tell them you don't appreciate how you've been treated. Here is the contact information:

http://walmartstores.com/7663.aspx
Posted by madconsumer on 2011-08-07:
if everything was on your receipt, why not show the receipt and feel confidant you did not steal? i feel the same way as you, and have worked hard for my money, and am confidant in showing my receipt. to me it does not matter if they 'suspect' i stole, i know the difference.

very helpful review.
Posted by jktshff1 on 2011-08-07:
Once you pay and package it's legally yours. Tell them to bite one. If they do stop you forcibly, a good ambulance chasing lawyer can get you a bundle. UNLESS it is a "club" store like Sam's or Costco and they have it in their terms and conditions or it is prominently posted on all entrances to the store that packages are subject to search before leaving the store or you have an unpackaged item.
Posted by madconsumer on 2011-08-07:
all public retail stores have the right to set any rules they wish for shoppers.
Posted by Anonymous on 2011-08-07:
As many of you may know...I went through this very same ordeal with Walmart. It ended ugly, with security and so forth. In the end, I was told that they have the right to ask, but I also have the right to say "No thanks" and keep on walking. That came from both the manager's mouth and the cops as well.

My future solution...I stopped giving my business to Walmart and decided to go to Target, where they don't treat you as a criminal. I walk out of their unattended doors each and every time with a sense of satisfaction.
Posted by Venice09 on 2011-08-07:
Stores may have rules, but shoppers also have rights. I would never shop where I felt uncomfortable. I, too, walk out of Target with a sense of satisfaction.

Justice, the customer service desk at Target stores is located near the exit. Someone might be keeping an eye on the people leaving, but I have never seen anyone stopped or questioned.
Posted by jktshff1 on 2011-08-07:
J4A, I've had them ask at Target, but kept on walking.
Posted by Venice09 on 2011-08-07:
Just curious, jkt. Since there are no greeters at Target, who asked you?
Posted by jktshff1 on 2011-08-07:
mad, you are right, but they have to prominently posted. Similar to the signs banning honest people from carrying guns. Not posted, they can't do it.
Posted by jktshff1 on 2011-08-07:
security guard.
Posted by Venice09 on 2011-08-07:
I don't think I've ever seen a security guard at Target. Maybe I better start paying better attention before I put that candy bar in my pocket. ;)
Posted by Anonymous on 2011-08-07:
Good review. Not-so-oldfart +1000
Posted by Anonymous on 2011-08-07:
old fart, BEST answer!
Posted by DebtorBasher on 2011-08-07:
JKT, what about when a store has a sign posted, stating they reserve the right to inspect all packages and they ask for your receipt to check your package? I always thought that meant any packages your bring in with you, but it can also mean your packages you purchased and paid for from that particular store.
Posted by Anonymous on 2011-08-07:
DebtorBasher> Simply because a store posts a sign, doesn't necessitate the right to search you. Under that line of reasoning, a store posts that they have the right to do a cavity search, then can they? Not hardly. A store can't just go all willy-nilly and expect to enforce whatever they wish. Their store policy doesn't supercede state law.
Posted by DebtorBasher on 2011-08-07:
J4A...please pull up and wait for your order.
Posted by jktshff1 on 2011-08-07:
DB, the sign must be posted at all entrances. J4A it does have to be within the law.

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