Wal-Mart Complaint - Being forcefully stopped when leaving.
I stopped by Mal-Wart yesterday with my best friend to pick up a few items.
I had gotten my items, and was heading out the door. My friend and I were yakking it up (not really paying any attention to anyone/thing else) when someone grabbed my arm and pulled as I walked out the door. Darn near yanked me off my feet.
I turned around and smacked the person with the bags I had and yelled in a very loud voice, "Get your bloody damn hands off me!".
It was a loss prevention person. He started yelling at me that he told me to stop and because I didn't he was allowed to 'detain' me.
He said that he knew that I had not paid for everything (I don't see how that could be since I used a cashier and not the self check out) and that I was in trouble for stealing.
I told him if he did not stop yanking on my arm and let go, I was going to take great pleasure in macing him.
My friend took out her cell phone and called her husband, a local police officer, right then and there.
By the time my friends husband came a manager and the loss prevention person were trying to get me to come into some back room to 'discuss' the situation.
I refused to do that. I figured that I had nothing to hide and I wanted everyone to hear what was being said.
When the manager saw my friends husband show up with lights going, she started to look smug. She stopped looking smug when the officer greeted me by name and asked if I was alright or did I need an EMT (I was rubbing my arm by that point)?
The manager said to just go and to next time stop when told to. I told her I was not leaving with out an apology from her and the person that grabbed my arm OR I was going to press charges.
I got my apology.