Midas Muffler/Smythe St Fredericton Complaint - Refund/labor and taxes
We went and replaced the rotors/brake pads and caliper on drivers side; also replaced rotors/brakes and put caliper back on passenger side - pin was replaced wrong and burnt the brake pad and rotor on passenger side - we had to go to alternative mechanic - which we will have a statement from (already have receipt for replaced work) and called Midas in Fredericton, Symthe st location - told we would be refunded the labor costs and taxes -by the mgr, Pegga, but when we got there the district mgr Mr. Rob House refused! Said we could have 41.00 dollars and 3 free oil changes! Not what the deal was and also we live 50 miles from Fredericton... Would have not taken it there in the first place if it wasn't for the case we were staying in Fredericton that weekend, and had no choice,,, We went back home and the passenger side tire was SMOKING so stopped 10 miles from home - Ralph called RIVERVALLEY MECHANICAL WHO BY THE GRACE OF GOD TOOK THE CAR IN AND FIXED THE PROBLEM FROM YOUR COMPANY! FINE! like before already mentioned Pegga at Midas promised if we came down she would refund the taxes and labor...DID NOT HAPPEN! WILL IF NECESSARY BE POSTING ALL RECEIPTS AS WELL AS THE STATEMENT OF WHAT THE PROBLEM WAS ON FACEBOOK FOR ALL OF MY FRIENDS AND THEIR FRIENDS TO SEE....THIS IS NOT DONE - WILL NOT EAT THIS! Why offer us 3 FREE oil changes and 41.00 if you did not "KNOW" a mistake was made - someone was
VERY lucky my Grandchildren were NOT in the car on the HIGHWAY when this Happened!!