Roxio Complaint - Installation - roxio CD Creator 11
roxio CD Creator 11 - Complaint
Ah, The Roxio installation experience!
When I first got this piece of fatware, I felt sure it would work, I'd used it years ago.
What the *#^$ happened since? Did you guys hire a bunch of 10 year old nerds with medical tape holding eyeglasses together that smelled like soup?
OK. I will get to the details.
I had problems after I installed it, "Would not respond". I tried all of the fixes available on the internet. First of all, I suspected something when it took 30 minutes to load. Boys and girls, I live in the country where T1 connections are not available. I use a Verizon dial-up connection, not super, but OK. So I tried the fixes and tried to unload it. It locked up my PC like Fort Knox, and it took me three boots to unload it all, but not without destroying my internet connection. I used the task manager to no avail, (I am running Vista on a hot machine I built) then I got serious. I re-loaded Vista after a low level format (I don't leave anything to chance) and re-installed it. Same result. I am sure their help desk tried as much as they could, but remember, unless you get the top dog there, they are reading from a script or flowchart themselves. Unless you are completely new to PC's, they cannot help you.
So back to the task manager. After 1 hour of trying to get the "Roxie Virus" off of my machine, I checked the windows explorer. As I suspected, it never erased crap there. the Roxsoff folder was alive and well. I proceeded to kill those, and it had the audacity to inform me that "Some programs may stop working if I erase these folders" or something like that. Do you think?
Here is the message to you "program experts". I've been around since the days of the "Altair" computers. You were able to run a mouse with less than three gigabytes. Microsoft changed all that. But you guys out there who feel the need to rewrite the entire registry of a PC and add fatware until a PC chokes to death are on the wrong track. Too many of us out here are getting tired of your stupid crap. I want to burn CD's. Is that not what Roxio did in the beginning? I don't need your friggin' bells and whistles! Get back to writing good software instead of the "legitimate" sounding viruses you are creating now. If not, at least provide a disclaimer, such as: "Be sure you are aware that this fatware will keep you entertained for days with out IT department"
By the way, mice in the early days occupied about 10 KB and worked great.