Pop's Unfinished Furniture Informative - Shop here if you want to get spammed
The shopping experience was satisfactory. I let them know about a broken piece in the box, and they immediately had the manufacturer ship a new one to my door. However, since then I have regularly received e-mail advertising from them. Clicking the "unsubscribe" link on their spam mail doesn't unsubscribe you, it probably just confirms that you received the mail so they can continue sending you more. A direct appeal to customer service had no effect. Inexcusable.