Wal-Mart Complaint - Walmart and Warranty Logistic service plan
PRAIRIEVILLE, LOUISIANA -- Dont waste your time with this plan. we bought this plan and was told that if anything went wrong, the TV would be repaired or replaced, so when the picture on our TV went out we called and were told that they would send a box for us to ship our TV for repair. we did exactly as was told and about two weeks later the TV came back. When we plugged it in instead of a picture, a rainbow of colors came on. the slip inside the box said that no repair was done because the LCD was broken. after numerous calls I was told that nothing will be done because since the box did not appear to be damaged, it was assumed that the fault was ours. If you have this plan let me make a suggestion:TAKE A PICTURE OF YOUR TV BEFORE YOU SHIP IT OFF FOR REPAIR. That way you will have proof that what you say is so, or insist that they come to your house for repair. Better yet, think three times before you buy anything from Walmart and think even more before you buy their service plan.