Uhaul Complaint - Uhaul Add-On Fees Beyond Rental (Environmental Fees)
The majority of a letter submitted to Uhaul:
"I looked at my truck rental receipt. I paid the rental rate and discovered that, what I thought was a government Environmental Tax, instead I was paying for your oil dumping as well! All cost are to be in the rental fee advertised, not add-ons. Why didn't you charge me for your equipment depreciation as well? Your company taxes, insurance and accountant and lawyer fees as well! So what is it's just a dollar in this instance. It's your cost of doing business, and beyond the rental fees I pay, not mine."
"You're not getting any info regarding where or when I rented because the person that handled my rental was pleasant and will not received any backlash from your underhanded means of scarfing more cash."