Gold's Gym International, Inc Complaint - Terrible billing system
ROCKVILLE, MARYLAND -- I had a very bad experience with Gold's Gym. I joined it because of new location closed to my work place. I used direct payment, so they deduct my payment every month from my checking account. I went back to Taiwan and asked them to stop my membership, they won't allow, so I still need to pay $49.00 every month even I did not use the facilities. My bank account was changed from Chevy Chase to Capital one, so they won't be able to use old account. No one bother to call me and ask for my update information. I recevied a collection letter after 4 months, and the payment add up almost $200.00. The collector asked me if I paid $169.00 they will cancel my account, and I agreeded. But after 5 months, I still receiving debt collector's letter asking for my membership payment. What's up with this big company? My worries is their screw up system could also screw up my credit score. I have no interst to go back to this company at all.