Lazyboy Complaint - Rotten product and customer care
Bought a matching $1200 leather couch and recliner at Centennial, Co store. Tried chair at store - was fine. Chair I received squeaks like a mouse and when I sit - my feet don't touch the floor..I am not a short person. Customer svc says noise might be paint or glue in the chair? But othrwise they say the chair is good. We plan to pursue this matter. The company seems to think that ignoring the consumer will make the problem go away. It won't.