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Wyndham Vacation Resorts Baraboo Wi Complaint - Paid For The Package But Didn't Get Anything .

Review by ambrosiaro8 on 2011-08-12
I had called Wyndham vacation resorts and paid $139 or a 2 day vacation packages. I was asked if I qualified, they asked me if I made 35K(that was what I heard- seems it is suppose to be 75K) , after pmaking the payments I didn't receive any paper work from them confirming the vacation. I called them a number of time to send me the confirmation-I do have the phone records for that, but they never did send me the paper work that show the requirements. 3 days before my vacation I called them again and they told em to go to the welcome center, I will have my paper work there.

When I wend there they said I didn't qualify, and didn't refund me my money. We had to book and paid again for the hotel since we drove all the way from Appleton to Baraboo with the kids.
Comments:2 Replies - Latest reply on 2011-08-13
Posted by oldisgood on 2011-08-13:
seems to me they have to refund your money. I would try small claims court. I can't see how they can keep your money and not give you anything for it. You probably were lucky though, because you would have had to sit through a presentation for a timeshare to purchase.
Posted by madconsumer on 2011-08-13:
sure sounds like a scam to me. it was convient of them to forget to disclose all the details and requirements. looks like they do this so once you get there, your only option is to pay more.

very helpful warning!!

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