Teresa's Complaint - Horrible - Food

Review by CHELLYBELLY on 2011-08-12
153 WOODCLEFT AVE FREEPORT, NEW YORK -- My husband and I celebrated our anniversary at Teresa's at Freeport, NY. It was horrible. First we waited for our for food for almost 40 minutes.
There is only one bathroom for female and male. Disorganized, orders were given to the wrong tables, the food was not good . I ordered a salad that was supposed to have walnuts no walnut.. my husband ordered a chicken Marsala. the last straw there was hair in my food. I Sent the food back Do you think the manager apologies. NO.. They gave us the bill and do you believe they charged me for my food .. we told the waitress and her reply
was let me see what the Manager says... My husband told her it doesn't matter what your manager says we are not paying for a plate that my wife didn't eat and there was hair in. End result the manager never came to say sorry...... horrible experience!
Comments:2 Replies - Latest reply on 2011-08-13
Posted by Alain on 2011-08-13:
Thanks for the heads up. I have some friends up in the Hempstead area. I'll pass this along to them.
Posted by T on 2011-08-13:
You say the manager didn't come out, but were you ever told by the server what the manager said in reply to your complaint?

The few times I have had a complaint like this, I was at least given a reply by someone.

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