Plymouth Direct Complaint - Seen the Fast Brite TV commercials?
MONTGOMERY, PENNSYLVANIA -- I own three vehicles, all three with plastic headlight lens. They are all "fogged" and don't do a good job of illuminating the streets at night.
Recently I saw a TV ad for something called Fast Brite Lens Cleaner. The ad touted this stuff as a miracle lens restorer. Because I had tried a couple remedies with no help I decided to try this one. BAD DECISION!
I went to the web site and ordered the item. The problems began as soon as I attempted to check out and pay for my order. Upon clicking on the check out tab I got another page asking that I purchase something else. I clicked on "No Thanks" and got another page asking that I purchase a different item. Again I clicked on "No Thanks" but these pages kept appearing. I must have had to click through a dozen or more pages trying to sell me more items before I finally got to the end and was able to complete the order. Within an hour of placing the order, my phone rang. You guessed it. It was Plymouth Direct wanting to sell me more goods.
As if that was not bad enough, when the product came the package was wet and the mail carrier had put it into a plastic bag and attached a note that something inside had leaked. When I opened the package I discovered that the cap was off of one bottle of Lens Protectant and it had all poured out into the package. I immediately sent an email to the company explaining what had happened and asking for a replacement. To date they have not even bothered to reply to my mail. Now for the good part! The stuff does not work! It did absolutely nothing to clear up the lens on my vehicles.
Bottom line: Change channels or go to the kitchen for a refill on your tea when the Fast Brite commercial comes on. The company definitely uses high pressure techniques to sell a product that does nothing and in my opinion is a waste of money and time.