Motel 6 Complaint - Nasty Room - Motel room
DANVERS, MASSACHUSETTS -- On August 8,2011 I really needed a room to stay in overnight. I am severally disabled with a permanent spine disease which is horribly painful. I thought I might be able to bring my grandkids home and get back in one day but I could not. I have many times used Motel 6 on trips, saw one, after already stopping at several motels who were booked solid.
This was a Motel 6 in Danvers, Mass. They said they had many rooms available. Now I know why. I have never been in such a filthy place in my life. The overall condition of the building is deplorable. Ceilings need replaced, carpets, walls are covered in filth.
I get to our room and WOW. The stench upon opening the door turned my stomach. I immediately opened the windows although I hated to even touch them. Uncovered electric outlets behind the nightstand. The walls were just disgusting. They have a six inch piece of carpet glued to the bottom edge of the walls which was falling away showing us just how dirty those walls were, as the strip of wall under the carpet was white, which I would have never guessed to be the wall color. The lights filled with dirt and crap on the insides. Rotten grape under the desk. Dirty sock under edge of bed. EVery surface in the room had burn marks on them. There was not one area without burns. Burn holes in the bedspread. Globs of something yellow on curtains. Carpet FULL of burn holes. There was not one thing on the wall decoratively speaking anywhere in the building as far as I could see. The elevator would not run when you hit the button most usually. We tried to get it to work and had to hit the button and wait four times before the door shut and it moved. There was so much filth on the bathroom walls I didn't even want to be in there. The box spring was so old there was no longer any covering on it whatsoever. Just bare springs covered by some material they had put over it.
I wanted to complain when leaving but the employees present were frankly kind of creepy and unsafe looking. No one I was going to complain to that's for sure. Very dirty and unkempt looking. I sent an email complaint and received an auto reply that I would hear back from them within three days. Has not happened. I am about ready to notify the health dept and send them the pictures I took while there.
I will NEVER try to stay at a Motel 6 again.