Choice Home Warranty Complaint - Word To The Wise, I Admonish You Do Not Purchase A Home Warranty From Choice
I have owned my home for 11 years and have always carried a home warranty. Prior to purchasing Choice's warranty, I had AHS. Essentially, I found the customer service was none existent, the 24 hr contact claim is untrue, moreover the contractors that I dealt with were substandard and unprofessional. I had one service call just two months prior to the expiration of my contract, which was a total nightmare. Choice failed to cover the loss and failed to respond to my complaints in a satisfactory manner. I was told that leaks and faucets are not covered. Additionally, the technician was unable to diagnose the problem with my water heater. Unfortunately the problem continues and I left to cover the repair out of pocket.
Typically, I do not write reviews, but I was compelled to do so because of the enormity of the breach by Choice to operate in good faith. Worse product and service in my opinion. I urge you not to engage any of the sales people, who by the way are relentless to get your business in an annoying fashion. Two months prior to expiration of my contract I have been harassed by Choice sales folks. Purchasing a Choice home warranty is positively throwing good money after bad...
Dissatisfied and Disappointed Customer.