Windowworld of Jackson TN Complaint - DO NOT Order Windows From Window World Jackson TN
JACKSON, TENNESSEE -- We ordered 19 replacement windows in the amount of 6900.00 When Window World installed them half way thru I noticed they were not the windows We purchased. The installer said he would install them all and replace them at a later date with the right windows we ordered. The Salesman lied to us constantly about what was going on with the windown problems. Not once did anyone call from the Jackson Office to talk with us about the problem. We had to go thru the salesman. At the time of purchase the Salesman lied to us in many areas about the windows ans the company service. The salesman told us to keep the windows at half price and we would be ok. The heat was 86 degreese inside our home with the air runing all the time. Day and Night. Our old windows the temp stayed at 74. The windows they put in the hom foged up a lot. Poor grade of glass. I could get no help from the Jackson Office, so I called the main office of window world and spoke to Vice President and acting President of Window World as the office of President was vacant. He was very nice and he called Jackson office. The VP told me the error on the windows should have had priority and been installed in TWO weeks time. It was a month before we got the right windows in the home. We waited SEVEN WEEKS for our windows to be replaced. The salesman and the company is going to be sued for fraud about the window situation. There is a lot more to this but no need to go into all the detail. PLEASE do not buy windows from this Faulty company. Bunch of liars and don't care attitude people in the Jackson Plant. The VP told me their plants in different areas was half owned by people who bought into Window World. Again I say, beware of wolves in sheeps clothing. Worst people I have ever dealt with and I am 73 years young. Look at all the complaints on line about Window World. Everyone can't be wrong. STAY CLEAR of WINDOW WORLD WINDOWS. Use someone else in your area. Thank You and have a great day.