VisaHQ.com Complaint - VisaHQ Ripoff on expedited services and shipping costs.
I paid dearly for an expidited Visa application the Visa HQ.com. It took a full two weeks to receive my Visa, when I only had ten days to receive the Visa before my flight left. That was the purpose for paying the expidited service fees.
I did receive the Visa, but I had to rebook the flight, which cost me over $300 in addition to the original flight ticket cost.
Beyond these problems, they used FedEx to ship my Visa and application to them and to return it to me. FedEx has not received payment from Visa HQ.com, so they are asking me for payment of the shipping costs, both ways.
When I complained, the individual blamed FedEx for the slow shipping, stating that was the cause of the two week time frame. Additionally when I called back after FedEx began billing me, VisaHQ refunded $15. In addition to the shipping charges billed by FedEx, I'm beeing an additional special handling fee because VisaHQ provided me with a shipping number that didn't exist. That proves premeditation in my opinion.
I'm disgusted that a company like this can continue to operate and rip people off.