Pet Paradise Complaint - DO NOT BUY ANIMALS FROM PET PARADISE!
MARLBORO, NEW JERSEY -- Bought a puppy from Pet Paradise. First, kennel cough (pretty common), Then an infection in the foot. Paid for everything, never even mentioned it to the pet store.
Then the dog is diagnosed with mange and is now unbreedable. If we ever wanted her to have puppies, they would get it.
I called the store and got THE WORST customer service I have ever experienced in my life. The owner, yes, the owner insulted me on the phone and would not listen to a word I had to say in between her insults. She tried to tell me that every dog was born with mange. That is NOT true. Every dog is NOT born with mange.
They did agree to pay for the treatment, but said I had to turn in her papers because now she's not breedable. If I had to hand over papers, I wanted some money back because now I paid $3,000 for a dog with no papers. She said there was no way I was getting anything back unless I bring the dog to her for a full refund.
And this person handles animals every day.
I'm now thinking about persuing a case in small claims court.
More Reviews on Pet Paradise: