Data Doctors Complaint - Scam Artists - Root Virus

Review by arkbdad92 on 2011-08-15
I have used these guys enough to know that I won't use them again. I kow that they have $3800.00 dollars in crap. I used them for a new screen (cracked) before and a cleaning of viruses. Left there to find that my hard drive failed on me. Coincidence. Then had then put in a "new" one for me and had that flawless piece of equipment for about 8 months wow, there goes another $500.00. Figured that buying a new PC was going to be cheaper. It was and I get drunk and lock myself out of my PC with a password that I have no clue what is. Take it up there to help me out 100.00 for the service, whatever fast, close, and on my way to work. They found some Root Viruses in there???????????? wow my pc had no signs of that such thing but oh well, NOW it does while it is still in their shop, waiting for me to drop another 280.00 on it. I don't think so. I take it home and have Norton do the job for 100.00. yes still paying for the Dr.. After 2 and a half hours of them looking for something to charge me for. Nothing Not 1 Damn Thing.
Comments:2 Replies - Latest reply on 2011-08-15
Posted by T on 2011-08-15:
Are you referring to a rootkit? If you have that, you can delete parts of it with various tools but nothing will get rid of it completely. The only solution is to reinstall the operating system.

You very well may have had the root virus and not known.
Posted by At Your Service on 2011-08-15:
"Got drunk and locked yourself out of my PC" -- That's classical!

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